Delivery Information

Delivery Information

GENERAL INFORMATION

All products are shipped directly from Singapore. 

Please allow 1 to 2 working days to process your order. 
Please expect slight delays for orders shipped during peak seasons (Lunar New Year, Christmas, etc).

LOCAL DELIVERY

A flat rate of S$6.00 is applicable of deliveries within Singapore (main island). 
Deliveries to Sentosa island are chargeable at S$15.00 per trip. 
We are not able to deliver to other locations outside of Singapore (main island) and Sentosa island.

Free delivery is provided to single location for orders above S$40.00 (subject to Terms and Conditions)

TERMS & CONDITIONS

  1. Deliveries are not available on weekends and Public Holidays
  2. Delivery arrangements will be confirmed via phone or email upon payment verification - we anticipate that you will receive your order within 5 working days upon payment receipt.
  3. If no one is there to receive your order at your stated delivery location, we will attempt to contact you on the given contact number. However, a subsequent delivery will incur a S$6 fee.

INTERNATIONAL DELIVERY

We are not able to ship internationally at the moment.

CONTACT US

In the event that you do not receive your order within the stipulated period, please inform us via email at sales@orientalroyalty.com or call us at (65) 6397 5515.

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Free Shipping*

Orders $20 & above - free courier delivery

Orders below $20 - $4 delivery charge

 

Free courier delivery

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Free courier delivery

for orders $20 & above

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